📸 Upload the photo you want our artists to draw, and choose your preferred size and colors.

🎨 We'll send a preview straight to your inbox so you can see the magic before it's finalized.

🔄 Request as many changes as you need until you're 100% happy with the design.
🛠 Once approved, your order is crafted locally.

🚚 Check out our Shipping Policy for all the delivery details.

🖼️ Once you place your order, you'll receive a preview in your inbox within 1 to 4 business days.

🛠️ After you approve the design, it takes 1 to 3 business days to produce your order.

📦 Your item is then packaged and shipped. Delivery typically takes 1 to 4 business days, depending on the shipping option you choose at checkout.

Absolutely! 🐾 Here's what you need to know based on the product type:

• Hoodies, sweatshirts, and t-shirts: Up to 4 pets can be featured.
• Mugs and caps: We can include up to 2 pets.
• Christmas sweaters, ornaments, and kids' products: We can add 1 pet.

Have something special in mind? 💌 Just reach out — we’d love to help!

Because each piece is handmade with care, we’re unable to provide previews before an order is placed. But no worries! 😊

We offer unlimited revisions and we’ll only ship your order once you’ve fully approved the final design — making sure it’s 100% perfect for you. 🎯

Not sure which photo to use? 📷

We’re happy to help! Just shoot us an email at contact@gleamoments.com — we’d love to assist you!

Here’s our top tips to get the best results:

💡 Make sure the photo has good lighting.

👀 Try to take the photo at eye level with your pet.

🔍 Close-ups help highlight your pet’s unique features.

🚫 Avoid blurry photos.

✂️ Don’t cut off important parts (like ears!) in the frame.